FAQ

Shipping Domestic

• We currently offer domestic shipping only to addresses within Australia. Please note that we are unable to deliver to P.O Boxes at this time. 

Delivery Times

• We offer FREE SHIPPING for all orders within Australia. 
• Your order will be delivered via standard post depending on your location:
• Same state: 2-3+ business days
• Interstate: 3-6+ business days

Shipping Policy 

• We aim to dispatch orders within 24 hours of purchase. 
• Please note: Orders placed on weekends or public holidays will be processed the next business day. 
• All shipments include tracking, and you will receive tracking details via email once your order is on its way.

Return Policy

• At Solstice Silk, we value our customers and take quality very seriously. If you're unsatisfied with your purchase for any reason, we're here to help. 
• For all return inquiries, please contact us at solsticesilk@outlook.com. We will get back to you as soon as possible to assist you. 
• Your satisfaction is our priority, and we'll ensure you have a positive experience with us. 

For any order or general inquiries, please contact solsticesilk@outlook.com